Premium Support

Get the most out of your investment

“When we need support, it would be great if there was one person we could call who knew our site’s templates and plug-in development intimately, and could help on the spot.”

Premium Support gives you direct access to a Polemark expert and the same person every time you call.

Premium Support

With Premium Support from Polemark you gain direct access to an extensive pool of highly experienced Developers and Consultants.

No longer do you need to go through a support desk or post support questions on a forum. With Premium Support you can call and email us directly, and get quick and guaranteed response times.

See us as an extension to your team

We believe that clients need direct access to a support expert... and the same person not a new person, every time you call. You can use this service as an extension of your own internal resources, as and when you need it. You are welcome to come in and sit with our experts or, if you require, we will come onsite. All at no additional charge.

Call our sales team today on 0845 053 1657 to discuss your support requirements or for more information about our services

How is this different from a CMS vendor's support?

A CMS vendor's support entitles you to future software updates and support on the software. But if you require help with template development, plug-in development or specific help on your implementation, then this is not covered.

This is where Polemark’s Premium Support comes in by giving you direct access to a dedicated developer. You can draw on as much or as little as you require; whether it’s for template development, plug-in development or problems with the software, we take the hassle out of resolving issues quickly and efficiently.

This way you get the most out of your investment in your CMS from an experienced Partner.

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